Privacy Policy
At Mian Channu Fabrics, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
To process your orders and provide a smooth shopping experience, we collect certain personal information from you, including:
- Identity & Contact Information: Your name, shipping address, billing address, phone number, and email address.
- Payment Details: For Cash on Delivery (COD) orders, your shipping info is sufficient. For online bank transfers, mobile wallets, or credit card processing, payment details are securely handled by our encrypted third-party payment gateways; we do not store your raw card details on our servers.
- Technical Data: Your IP address, browser type, device information, and browsing activity on our website, collected automatically via cookies.
2. How We Use Your Information
We use your data strictly to improve our services and run our business efficiently:
- To process, package, ship, and track your orders.
- To communicate with you regarding your order status or support requests via Email or WhatsApp.
- To detect, prevent, and protect against fraudulent transactions and security issues.
- To send you promotional updates, new collection launches, or discount offers (only if you opt-in to receive marketing communications).
3. Sharing Your Information with Third Parties
We never sell, rent, or trade your personal information to outside marketers. We only share essential data with trusted service providers who help us operate our business:
- Courier & Logistics Services: Sharing your name, address, and phone number with our delivery partners (e.g., Leopard, TCS, Trax, etc.) so your order arrives safely at your doorstep.
- Payment Gateways: Secure payment processors handling online transactions.
- Website Analytics: Tools like Google Analytics to help us understand how visitors interact with our website so we can enhance the shopping experience.
4. Data Security
We implement strict security measures to protect your personal data. Our website uses Secure Sockets Layer (SSL) encryption technology to ensure that all data transmitted between your browser and our platform remains private and secure.
5. Cookies
Our website uses “cookies” to enhance your browsing experience (for example, keeping items saved in your shopping cart while you browse other pages). You can choose to disable cookies in your web browser settings, though doing so may prevent certain features of the store from functioning properly.
6. Your Rights
You have the right to access, correct, or request the deletion of the personal information we hold about you. If you would like to update your account details, opt-out of promotional marketing, or delete your data, please contact us at the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or for legal reasons. Any updates will be posted immediately on this page with an updated modification date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our team:
Address: Master Plaza Al-Kareem Trade Center Tulamba Road, Mian Channu.
WhatsApp: +923262188777
Email: mianchannufabrics@gmail.com